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Call-in Dictation and Reporting Click here for PC voice modem boards. The Quikscribe Phone-In Buddy is a Windows based program that allows users to call in and leave dictation or audio reports. The system can be used by transcription agencies, health clinics and medical offices, police departments, law offices or for any centralized audio reporting requirements. With Phone-In Buddy you spend less time writing or typing reports. Instead, justcall a central recording system that records your audio reports into a standard digital file. The audio reports are then transcribed by administration personnel. Use of the system provides better resource allocation, and saves time and money. The system is easy to use, easy to configure, and easy to administer.
You can quickly check line usage and performance: Try It Before You Buy It! You may download, install and evaluate Phone-In Buddy, at no cost, for 14 days. Evaluation copies are fully functional versions of the program, with the following points of interest: Note that while Phone-In Buddy is supported on Windows 98 / Windows Me /Windows 2000 and Windows XP, either Windows 2000 or Windows XP is recommended for professional users. The only hardware requirement of the PC is that it be equipped with a Voice Modem or other TAPI device.
2-line system (supports 2 phone lines) Enterprise Site License (supports up to 32 phone lines) Phone-In Buddy Features and Usage Phone-In Buddy allows users to call in dictation or any other type of report, using a standard telephone. When a user calls into the system, they are prompted for an ID number and a numeric password. Both of these items are entered using the telephone keypad. The system then prompts the user to create a new recording or replay or update an existing recording. Phone-In Buddy eliminates problems associated with written reports, such as managing stacks of paperwork, and the reading of almost illegible hand-writing. It can also lead the way in a migration from the reliance on tape recording devices towards new digital audio technologies. Because Phone-In Buddy records to standard PC files, these files can be moved and managed, just as any other standard file is moved and managed. Audio recordings or portions of recordings can be sent almost immediately to your desired destinations. Installations can leverage the use of its communications facilities to assign the appropriate staff to generate timely and accurate transcripts of the recordings. Phone-In Buddy is a first step for many organizations in making better use of their existing technology infrastructures. Phone-In Buddy Setup Overview Phone-In Buddy is a standard Windows program that runs on a regular PC. Along with the newer operating systems, we recommend higher quality voice cards from Callurl. Callurl voice cards replace the need for voice modems and provide higher quality sound recordings than are provided by a standard voice modem. Callurl cards are internal cards that come in PCI format. To install these cards, you must feel comfortable opening the PC case and installing internal hardware. Regardless of the type of telephone interface used (modem or voice card) or the level of Windows operating system, the installation must provide one or more telephone lines to connect to the system. In most cases, these will be standard phone lines. Installations with a telephone switch or PBX can also connect to the system, with the appropriate Callurl card. Installations should obtain the number of telephone lines that are appropriate for the number of users who will leave reports or dictation. The number of telephone lines should also match the number of telephone interfaces (voice modems or Callurl card interfaces) that are installed on the PC. Finally, administrators should keep in mind that, using Phone-In Buddy’s default configuration, one hour of dictation will fit into about 14 mb of disk space. One Gig of hard drive space should hold more than 60 hours of recording, at the default levels. An appropriate amount of disk space should be provided for the application. The end user who calls in dictation and reports, uses a regular touch-tone telephone and does not need any specialized equipment.
Instructions for the Phone-In Buddy User Although configurations may vary, in most instances, the person calling into Phone-In Buddy to leave an audio recording will follow four simple steps: 1. Call the system using a standard touch-tone telephone. In more detail, the system administrator will have previously defined a numeric ID and associated password for each user. This information must be provided to the user, prior to their use of the system. Once they have this information and are ready to create a new recording, they will call the telephone number associated with the voice modem. Phone-In Buddy will answer the call and, using audio prompts, will ask the user for their ID and password. These will then be entered by the user on the keypad of their telephone. Once the user has been identified, they will be prompted as to whether they want to create a new recording, or listen to and possibly update a previous recording. The user indicates their selection, by using the keypad on their telephone. Recordings for each user are saved in separate Windows folders. The file names may be assigned by the user or they may be generated automatically by the system. Wallet Reference Card
Phone-In Buddy has a rich set of features to customize settings for your environment. The menus provide numerous options to meet a variety of requirements. However, the system is pre-configured to meet the needs of most businesses without much effort. In general, the administrator will define Global parameters, define user IDs, and manage the telephone recording devices on the PC, using various Windows in the Phone-In Buddy program. Phone-In Buddy is started, like other applications, from the Start => Programs menu. Windows may also be configured to start Phone-In Buddy automatically, when the system starts. By selecting the Options pull down menu, the administrator can select to define and update user ID entries, Configuration settings or telephone recording device definitions. Windows for these definitions are shown below. Within the Global Configuration settings, the administrator can set: - the type of compression to be used on the audio files,
Within the user settings, the administrator can assign: - the ID and password to be used by a user,
Try It Before You Buy It!
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Intelligent Audio File (IAF) is an advanced digital dictation file format, specifically designed by Quikscribe, to provide advanced RICH audio dictation and transcription capabilities.