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QSR/QSP: Send (Clarification) Request to Author The transcriptionist starts the process by identifying the point in the file that needs clarification. By selecting Markers -> Add Markers you can insert a new marker at that point in the timeline. If you want to add comments to the marker, click on the down arrow in the bottom right corner to display the markers table.
Include a comment or request in the Message box, then select ‘Send through Player Manager’ if you have a network connection to the author’s PC, or else ‘Send via Email’. If you select ‘Keep File Locked’, then the file remains in the transcription queue, but is not available for anyone else to open (except by ‘force’).
On the author’s PC, a pop-up bubble will appear near the Windows task bar, providing an alert with the request to open the file in question (this pop-up will appear if the ‘Send through Player Manager’ option was selected. Otherwise, the author will receive notification via email).
The author then selects Open File in QS Recorder, and selects the ‘Review Folder’ to display any files that require review, and then opens the file. By jumping to the marker in question (if it’s present) you can easily insert new dictation as clarification, or resend the file with comments.
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